Terms & Conditions

Last Updated: 

These Terms & Conditions govern the use of services provided by Global Freight Forwarding in the United Kingdom and internationally.

1. Scope of Services

We provide:

• Air freight forwarding

• Sea freight forwarding

• Road and land transport logistics

• Warehousing and cargo handling

• Shipment tracking and reporting

• Customs coordination and documentation support

2. Customer Responsibilities

Customers agree to:

• Provide accurate shipment information

• Properly pack and label goods

• Declare correct cargo value and contents

• Comply with UK and international import/export laws

3. Prohibited Goods

We do not transport:

• Illegal or counterfeit goods

• Undeclared hazardous materials

• Weapons or restricted defence items

• Perishable goods without approval

4. Liability Limitations

We are not liable for delays caused by customs, weather, port congestion, strikes, or force majeure. Liability for loss or damage is limited under international freight regulations. Cargo insurance is strongly recommended.

5. Pricing and Payments

Quotes are estimates based on provided details. Final charges may vary due to actual weight, duties, or route changes. Payments must follow invoice terms.

6. Tracking

Tracking data depends on carrier systems and may have occasional delays.

7. Cancellations

Cancellations must be requested before dispatch. Charges may apply.

8. Intellectual Property

All website content is owned by Global Freight Forwarding.

9. Governing Law

These terms are governed by the laws of the United Kingdom.

10. Contact

support@globalfreightforwarding.co.uk | +44 20 1234 5678